Inflight Training Manager

6 days ago

Windsor, Connecticut, United States Breeze Airways Full time
About the Role

Breeze Airways is seeking a highly skilled Inflight Training Supervisor to join our team. As a key member of our Inflight Training department, you will play a critical role in ensuring the highest level of safety, efficiency, and overall success of our airline.

Key Responsibilities
  • Establish priorities for the Inflight Instructors to ensure the training operations are conducted safely and efficiently.
  • Empower the Inflight Instructors to prioritize initiatives specific to daily staffing, scheduling, and ensuring adherence to Federal Aviation Regulations (FARs), Code of Federal Regulations (CFRs), and Company policy and procedures.
  • Develop the Inflight Instructor Team through effective performance management and ongoing feedback with a focus on delegation, coaching, and developing the team for planned growth.
  • Travel, as needed, between the Breeze Airways training facilities to supervise instruction and assist Breeze Flight Attendants, new hire trainees, and Instructors.
  • Lead performance of the Team in executing tasks and time management.
  • Create a positive influence on the Team through presence, action, and reinforcement of behaviors.
  • Work with the Inflight Training Manager to plan, develop, and implement Inflight Instructor development to ensure calibration through workshops, classroom instruction, on-the-job training, meetings, and conferences.
  • Collaborate with Inflight Policy and Procedures to ensure currency and consistent application of training curricula to the Flight Attendant Manual (FAM).
  • Support the Inflight Training Manager with hiring, training, mentoring, and leading the Inflight Instructors.
  • Influence the culture of the Inflight Training Experience through presence, actions, and reinforcement of positive behaviors.
  • Accountable for the Air Transportation Supervisor Program - selection, training, and ongoing oversight.
  • Travel, as necessary, to provide leadership and audit remote training locations.
  • Lead complex program efforts to completion while managing multiple objectives and tasks simultaneously.
  • Promote safety and compliance with all regulatory and Breeze requirements.
  • Identify and implement training and instructional improvements to continue to advance the Inflight Training Experience.
  • Administer and document performance and attendance issues along with corrective action to trainees.
  • Achieve performance measures and adhere to established standards in conjunction with Breeze Values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
Requirements
  • 1+ years Inflight training leadership experience.
  • 2+ years flight attendant experience.
  • Possession of a vehicle to travel between training locations.
  • Ability to obtain and maintain current Breeze Airways Flight Attendant Certification.
  • Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting.
  • High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility.
  • Self-starter must have a positive attitude and strong desire for success.
  • Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines.
  • Knowledgeable in Inflight and working with the FAA.
  • Outstanding leadership capabilities, with ability to lead, train, and motivate.
  • Must pass a DOT pre-employment drug test.
  • Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check.
Preferred Qualifications
  • 4-year degree or equivalent work experience.
  • Experience with e-learning software and mobile learning deployment.
Skills/Talents
  • Understanding of adult learning principles.
  • Competent in interpersonal communications, collaboration, critical-thinking, and problem-solving.
  • A self-starter with excellent verbal and written communication skills.
  • Ability to work in a fast-paced team environment.
  • Ability to handle stressful environments.
  • Proven troubleshooting skills.
  • Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables.
  • Good work ethic.
  • Ability and willingness to work a flexible schedule based on training needs.
  • Exemplifies Breeze's safety culture, values, and mission.

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