Patient Service Representative

3 hours ago


Wilmington, North Carolina, United States Eastern Nephrology Associates, PLLC Full time
Job Description

As a Patient Service Representative at Eastern Nephrology Associates, PLLC, you will be the first point of contact for patients at the clinic and the last point of contact prior to patients leaving the clinic. This role is responsible for ensuring that patients are processed in a friendly, professional manner and that all patient demographic and insurance information is accurate and updated each visit.

Key Responsibilities
  • Assist referral coordinator
  • Scheduling and re-scheduling appointments in EHR
  • Responsible for checking in/out patients for appointments, lab work, or studies
  • Verify insurance and obtain pre-authorization numbers when required
  • Updating outlying clinic schedules
  • Point of contact for the medical records department
Requirements
  • Two years of related medical clerical experience or a completed medical secretarial program
  • High School Diploma or GED equivalent
  • Clear criminal history
Benefits

Eastern Nephrology Associates, PLLC offers a comprehensive benefits package, including 401(k), medical insurance, dental insurance, paid disability and life insurance, and optional life, accident, and critical insurance.



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