Customer Service Representative
4 days ago
Role: Customer Service Representative
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Provide high-quality customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain knowledge of company policies and procedures
- Process medical information requests and fulfill customer requests
- Perform line checks and system verifications, and generate reports
- Perform other duties as assigned
Requirements:
- High School diploma or equivalent and relevant formal academic or vocational qualification
- Excellent organizational skills
- Strong attention to detail
- Ability to handle multiple tasks
- Effective verbal and written communication skills
What We Offer:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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