Customer Relationship Representative
3 days ago
Job Overview:
The Health Matching Account Services team is seeking a skilled Customer Relationship Representative to join our dynamic call center. As a key member of our sales team, you will be responsible for engaging with existing and potential customers, providing exceptional customer service, and driving sales growth.
About the Role:
This is a full-time position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for handling inbound and outbound calls, responding to customer inquiries, and meeting sales targets.
What We Offer:
We offer a competitive salary of $45,600 per annum, plus commission, and a comprehensive benefits package. Our team is passionate about delivering excellent customer service, and we are committed to helping you succeed in your role.
Key Responsibilities:
- Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely manner
- Meet sales targets by promoting our products and services to existing and potential customers
- Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
- Work collaboratively with the sales team to achieve shared goals and objectives
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- Minimum 3 years' experience in phone sales or customer service
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and meet sales targets
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