Bilingual Customer Service Representative

2 days ago


Houston, Texas, United States Staff My Agency Full time
Job Summary

We are seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join our team. The successful candidate will have excellent communication skills, both written and verbal, and be fluent in Vietnamese and English.

About the Role

This role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service. As a Bilingual Customer Service Representative, you will be responsible for establishing strong relationships with customers, providing prompt and accurate responses to inquiries, and using your product knowledge to educate customers about insurance options.

Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
  • Bilingual (Vietnamese/English).
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Organizational skills.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to learn computer functions.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Provide timely and thorough activity reports to agent.
  • Property & Casualty license (must be able to obtain).
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
Benefits
  • Salary: $45,000 - $60,000 per year, depending on experience.
  • Opportunity for advancement within the agency.
  • Valuable experience in customer service and insurance sales.


  • Houston, Texas, United States Continuum Global Solutions Full time

    About the RoleWe are seeking a skilled and compassionate Healthcare Bilingual Customer Service Representative to join our team. This role involves providing exceptional customer service to US-based members and providers, addressing their questions and concerns regarding healthcare benefits.ResponsibilitiesAnswer inbound calls in both English and Spanish,...


  • Houston, Texas, United States Openwork Full time

    About the RoleWe are seeking a highly motivated and bilingual Customer Service Representative to join our team at Harris County Tax Office. In this role, you will have the opportunity to make a meaningful impact in your community while building a rewarding career.Key ResponsibilitiesProvide exceptional service to residents by assisting with registrations,...


  • Houston, Texas, United States Clayton Services Full time

    Job Description:Clayton Services is seeking a highly skilled Bilingual Customer Service Representative to join their team. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving issues, and answering inquiries in a timely and professional manner.Responsibilities:Manage large volumes of inbound and outbound...


  • Houston, Texas, United States Staff My Agency Full time

    Company OverviewStaff My Agency, a State Farm independent contractor agent, is seeking a qualified professional to join their winning team as a Bilingual Customer Service Representative. We are a dynamic organization dedicated to providing exceptional customer service and building long-lasting relationships with our customers.


  • Houston, Texas, United States Empire Auto Parts Full time

    Job Title: Customer Service RepresentativeSalary Estimate: $40,000 - $60,000 per yearCompany Overview: Empire Auto Parts, LLC is a leading provider of auto parts and accessories. We are committed to delivering exceptional customer service and support.Job Description: As a Customer Service Representative, you will be responsible for answering incoming calls...


  • Houston, Texas, United States Staffing Now Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Staffing Now. As a key member of our client's support team, you will handle inbound and outbound phone calls, process payments and updates, and provide exceptional customer service.Responsibilities:Handle customer inquiries and resolve issues promptly and...


  • Houston, Texas, United States Golden Bank NA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Golden Bank NA. The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide top-notch customer service and support.Key Responsibilities:Open new accounts for customers, ensuring accuracy and efficiency in all...


  • Houston, Texas, United States Openwork Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Multilingual Customer Service Representative to join our team at the Harris County Tax Office. As a bilingual Cashier, you will be responsible for providing exceptional customer service to residents while ensuring accurate transactions and data entry.Key ResponsibilitiesCash Handling: Manage...


  • Houston, Texas, United States Speed Queen Laundry - Wayside Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Speed Queen Laundry - Wayside. As a key member of our team, you will provide exceptional customer service, ensuring a positive experience for our customers.Key Responsibilities:Customer Service and Satisfaction: Assist customers with the use of payment systems,...


  • Houston, Texas, United States Tom Peacock Cadillac Full time

    Job DescriptionWe are seeking a reliable and detail-oriented Customer Service Representative to join our team at Tom Peacock Cadillac. In this role, you will be the first point of contact for customers and provide exceptional service by answering calls and directing visitors. Key responsibilities include:Responding to incoming calls and emails in a...


  • Houston, Texas, United States LPC Personnel, Inc Full time

    Job SummaryWe are seeking highly motivated and energetic Customer Service Representatives to join our team in a hybrid position. This role will involve handling customer inquiries, providing solutions, processing transactions, promoting products and services, and creating positive customer experiences.To succeed in this position, you will need a positive...


  • Houston, Texas, United States GPI Real Estate Management Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at GPI Real Estate Management. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to grow their career.About UsGPI Real Estate Management is a professional and agile business located in...


  • Houston, Texas, United States LPC Personnel, Inc Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at LPC Personnel, Inc. as a Call Center Agent. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing top-notch customer service.Responsibilities:Handle customer inquiries and complaints professionally and efficientlyProvide...


  • Houston, Texas, United States Ultimate Staffing Services Full time

    Job Title:Customer Service RepresentativeCompany Overview:Ultimate Staffing Services is a leading staffing agency providing exceptional customer service solutions to clients across various industries.Estimated Salary:$45,000 - $55,000 per year, depending on experience.Job Description:This role requires a highly motivated and energetic individual with...


  • Houston, Texas, United States Capital Cartridge Full time

    Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Capital Cartridge. This role will involve managing all aspects of the customer service department, providing exceptional support to our customers, and working closely with other departments to resolve customer orders concerns.About UsCapital Cartridge is a...


  • Houston, Texas, United States D G MEDINA CONSTRUCTION LLC Full time

    Key ResponsibilitiesWe are seeking a highly skilled and organized Bilingual Receptionist to join our team at D G MEDINA CONSTRUCTION LLC.The successful candidate will be responsible for:Answering multi-line phone calls, directing them to the appropriate person, and taking accurate messages.Managing office tasks, communications, and assisting upper management...


  • Houston, Texas, United States NRP Investments, LLC Full time

    Company OverviewNRP Investments, LLC is a leading real estate investment company.Job SummaryWe are seeking a Customer Service Representative to join our team at The Exchange. This is a full-time position that will report directly to the Community Manager.Job DescriptionThe Customer Service Representative will be responsible for ensuring excellent customer...


  • Houston, Texas, United States Total Wine & More Full time

    Total Wine & More offers a Customer Service Representative position that requires a passion for delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for greeting customers, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities include:Greeting and serving...


  • Houston, Texas, United States Alltex Staffing & Personnel Full time

    Customer Service Representative Job Summary:We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of success in selling both products and services.Main Responsibilities:Provide exceptional customer service and support via phone, email, and in-person interactions.Manage customer...


  • Houston, Texas, United States IWG PLC Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IWG PLC. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.About You:To succeed in this role, you will need to possess...