Customer Service Representative with a Human Touch

6 days ago


Houston, Texas, United States VIPdesk Connect Full time

At VIPdesk Connect, we're committed to delivering exceptional customer experiences that exceed expectations. As a Bilingual Customer Service Representative, you'll play a vital role in helping our clients build strong relationships with their customers.

Compensation and Benefits

The position offers a competitive salary of $18.00 per hour, along with comprehensive benefits, including health insurance, life & AD&D insurance, paid time off, flexible spending accounts, and access to other benefit programs.

Job Description

This is a unique opportunity to join a certified B-Corp, women-owned corporation, and Best Workplace winner that prioritizes team member happiness. You'll work from home as a Remote Bilingual Customer Service Representative for one of the largest and most respected non-profit organizations.

Key Responsibilities
  • Represent a diverse range of products and services with expertise, positivity, and a can-do attitude.
  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, focusing on phone communication.
  • Address questions about membership accounts, products, and services, provide troubleshooting and website assistance, and answer inquiries about points balances, redemption process, and activity history.
  • Assist members with an online tool providing education and decision support for future enrollments.
  • Take ownership of customer issues, solve problems, and exceed expectations with sound judgment.
  • Share insights on emerging customer trends and recommend process improvements.
  • Attend training and participate in cross-training opportunities to enhance skills and knowledge.


  • Houston, Texas, United States Chick-fil-A Full time

    As a Customer Service Representative at Chick-fil-A, you will play a vital role in ensuring that every guest leaves with a smile. This is an hourly position with opportunities for advancement and increased salary. Our team members are the face of our brand, providing exceptional service to customers in a fast-paced environment. We offer flexible hours to...


  • Houston, Texas, United States Chick-fil-A Full time

    Job Overview:As a Customer Service Representative at Chick-fil-A, you will play a vital role in ensuring that our guests have an exceptional experience. Your primary responsibility will be to provide top-notch customer service, welcoming and greeting guests, taking and preparing orders, and maintaining a clean and safe environment.Estimated Salary: $12-$15...


  • Houston, Texas, United States Kroger Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Kroger. As a key member of our store staff, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Provide outstanding customer service by answering questions, addressing concerns, and...


  • Houston, Texas, United States VIPdesk Connect Full time

    Job Overview:VIPdesk Connect is a certified B-Corp and women-owned corporation that has been recognized as a Best Workplace. Our mission is to create a culture built on the idea of being more human, with a focus on being a better listener to our team members, more responsive to customers, and more empathetic to all.We are seeking a Remote Bilingual Customer...


  • Houston, Texas, United States Which Wich Superior Sandwiches Full time

    Job Title: Customer Service RepresentativeLocation: Katy, TXEstimated Salary: $12-$15 per hourWhich Wich Superior Sandwiches is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive...


  • Houston, Texas, United States Percepta Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Percepta, a leading provider of contact center services.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by providing prompt and accurate responses to customer inquiries. You will also be required to...


  • Houston, Texas, United States NRP Investments, LLC Full time

    Company OverviewNRP Investments, LLC is a leading real estate investment company.Job SummaryWe are seeking a Customer Service Representative to join our team at The Exchange. This is a full-time position that will report directly to the Community Manager.Job DescriptionThe Customer Service Representative will be responsible for ensuring excellent customer...


  • Houston, Texas, United States Feed My People Food Bank Full time

    About the role of a Customer Service Representative - Remote Work OpportunityWe are seeking a dedicated and empathetic representative to provide exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and...


  • Houston, Texas, United States Total Wine & More Full time

    Total Wine & More offers a Customer Service Representative position that requires a passion for delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for greeting customers, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities include:Greeting and serving...


  • Houston, Texas, United States Percepta Full time

    About the RoleAt Percepta, we're seeking a highly skilled Customer Service Representative to join our team in Houston, TX.This role involves working closely with customers to resolve their concerns and provide exceptional service. You'll be responsible for handling inbound calls, managing cases, and liaising with clients and subject matter experts as...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. The successful candidate will be responsible for providing exceptional customer service, handling phone orders, and maintaining a clean and organized work environment.About the Job:Estimated salary:...


  • Houston, Texas, United States U-Haul Full time

    About the JobWe are looking for a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be responsible for assisting customers with their equipment reservations and providing excellent customer service.Key Responsibilities:Assist customers with equipment reservations and placements.Support field team...


  • Houston, Texas, United States Hire Talent Full time

    Job TitleCustomer Service RepresentativeLocationHire TalentJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients. You will respond to customer inquiries, troubleshoot and resolve technical issues, and...


  • Houston, Texas, United States Alltex Staffing & Personnel Full time

    Customer Service Representative Job Summary:We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of success in selling both products and services.Main Responsibilities:Provide exceptional customer service and support via phone, email, and in-person interactions.Manage customer...


  • Houston, Texas, United States Gringo's Mexican Kitchen Full time

    Join Our Team as a Customer Service RepresentativeWe're looking for a friendly and approachable individual to join our team at Gringo's Mexican Kitchen as a Customer Service Representative.About the Role:To welcome and serve guests in a professional and courteous manner.To take orders, process payments, and handle customer complaints in a timely and...


  • Houston, Texas, United States Adecco US, Inc. Full time

    About the RoleAdecco US, Inc. is seeking a highly motivated Customer Service Representative to join our team in Houston, TX.This role offers an exciting opportunity to provide exceptional customer service and support to our clients' customers.


  • Houston, Texas, United States Veterans Canteen Service Full time

    About UsThe Veterans Canteen Service is a unique organization that puts veterans first. With over 78 years of service, we provide retail, food, coffee, and vending services to veterans and their caregivers in VA facilities across the country.Job SummaryWe are seeking Retail Sales Associates who enjoy working in a fast-paced environment and are committed to...


  • Houston, Texas, United States Staff My Agency Full time

    Company OverviewStaff My Agency, a State Farm independent contractor agent, is seeking a qualified professional to join their winning team as a Bilingual Customer Service Representative. We are a dynamic organization dedicated to providing exceptional customer service and building long-lasting relationships with our customers.


  • Houston, Texas, United States IWG PLC Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IWG PLC. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.About You:To succeed in this role, you will need to possess...


  • Houston, Texas, United States Chick-fil-A Full time

    About UsChick-fil-A, Inc., founded by S. Truett Cathy in 1946, is a leader in the quick-service chicken restaurant industry.Salary and BenefitsWe offer competitive hourly pay plus tips, with regular opportunities to advance and increase salary and wages. Additionally, our benefits include vacation pay, personal days, lunch on us, and more.Job DescriptionAs a...