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Customer Relationship Associate

1 month ago

Houston, Texas, United States Insight Global Full time

A Major Oil and Gas Company in Houston, TX seeks a Commercial Liaison Specialist to manage commercial relationships with customers. The ideal candidate will take ownership of processing customer orders efficiently and effectively while handling any queries or complaints.

About the Role

This role is an excellent opportunity for individuals who thrive in dynamic environments and are committed to delivering exceptional customer service. As a Commercial Liaison Specialist, you will be responsible for acting as the primary point of contact for customers, ensuring seamless communication and resolving any issues that may arise.

Key Responsibilities
  • Process customer orders accurately and efficiently
  • Handle customer inquiries and resolve any complaints promptly
  • Liaise with internal stakeholders to ensure smooth order fulfillment

Required Skills and Qualifications:

  • 1 year of experience in the Offer to Cash/Order to Cash process
  • 1 year of experience working with SAP
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team

Nice to Have Skills and Experience:

  • Experience working with polyethylene/chemicals customers
  • Experience with GSAP
  • Process Improvement experience

Compensation and Benefits:

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus a comprehensive benefits package including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.