Sales and Customer Service Representative

16 hours ago


Houston, Texas, United States Shaw's R&R Jewelry and Loan Full time
About the Role

We are seeking a Sales and Customer Service Representative to join our team at Shaw's R&R Jewelry and Loan. As a key member of our sales team, you will be responsible for driving company revenue by selling products, merchandise, and services in a retail setting.

  • Welcome and identify customer needs to provide exceptional customer service.
  • Explain products and services to customers, highlighting their features and benefits.
  • Monitor inventory levels to ensure product availability and restock as needed.
  • Process customer orders accurately and efficiently.
  • Investigate and resolve customer complaints in a timely and professional manner.

Requirements:

  • Prior experience in sales, customer service, or related fields is essential.
  • Able to thrive in a fast-paced environment with multiple priorities.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills to effectively manage customer relationships.

Benefits:

  • Competitive estimated salary: $50,000 - $65,000 per year.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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