Lead Systems Engineer

2 weeks ago

Southfield, Michigan, United States Atwell, LLC Full time

Atwell, LLC stands as a prominent figure in the consulting, engineering, and construction services sector, offering a wide array of innovative solutions to clients within the real estate, land development, and energy industries. With a robust national footprint and a diverse, award-winning project portfolio, Atwell is a privately held entity, boasting over 1,400 dedicated team members across more than 40 locations.

Role Overview: The Senior System Administrator is responsible for ensuring optimal server, network, and workstation availability across all company offices nationwide. This position requires the development and demonstration of expertise in the essential functions outlined below.

Key Responsibilities:

  • Manage server operations
  • Build, configure, support, and update Windows Servers: 2016, 2019, 2022
  • Oversee Active Directory, DHCP, DNS, and Print Services
  • Establish and maintain backup systems utilizing Veeam and Backup Exec / ViceVersa
  • Handle file archiving and restoration processes
  • Administer Microsoft SQL database servers
  • Design, implement, and customize OS deployments and software solutions
  • Manage Microsoft CA / PKI
  • Networking tasks including basic firewall, switch, routing, and VLAN configurations
  • Administer iSCSI networking (SAN / NAS)
  • Oversee VMWare virtual networking
  • Manage virtualization tasks including vCenter and ESXI host management
  • Build, configure, and maintain VMWare VMs
  • Administer VMWare Virtual Desktop Infrastructure
  • Manage storage solutions including SAN and NAS
  • Oversee Windows NTFS and Share permissions
  • Administer Windows DFS and FSRM
  • Manage global and distributed file systems
  • Implement monitoring and automation solutions
  • Conduct hardware monitoring using SNMP, ESXI, and Dell
  • Deploy and configure RMM and monitoring tools
  • Automate software deployment processes
  • Utilize PowerShell for scripting and automation
  • General responsibilities include:
  • Taking initiative and solving problems with minimal supervision
  • Leading projects and teams as required
  • Working independently and collaboratively
  • Traveling nationally to set up and support office infrastructure as necessary
  • Creating and implementing support documentation and procedures
  • Troubleshooting technical user issues, including hardware, software, account, and printer problems
  • Setting up and supporting workstations and printers
  • Providing after-hours support for critical systems as needed
  • Training and mentoring support staff
  • Completing additional projects and tasks as assigned
  • Exhibiting excellent communication and customer service skills, both written and verbal
  • Demonstrating meticulous attention to detail.

Qualifications:

  • Bachelor's Degree is required.
  • A minimum of seven (7) years of experience in a corporate environment performing the essential functions of this role.
  • Experience with hardware from manufacturers such as Dell, HP, Cisco, Extreme, Konica, Toshiba, Oce, and Canon.
  • Proficiency in software including Windows Server, Windows 11 & 10, MS Office 365, and Active Directory.
  • Strong networking knowledge and comprehension.
  • Demonstrated technical and troubleshooting skills.
  • Experience with Autodesk is advantageous.
  • Extensive Microsoft Windows desktop support experience, including software deployment, hardware troubleshooting, licensing management, imaging, workstation upgrades, and profile migrations.

Atwell Benefits: At Atwell, we strive to create an exceptional working environment and a progressive benefits program tailored to support your personal and professional aspirations.

Work/Life Balance:

  • Generous Paid Time Off
  • Paid Parental Leave
  • Flexible work schedules available for select positions
  • Tenure Awards — Travel Vouchers based on personal travel preferences

Compensation:

  • Competitive salary packages
  • Annual bonuses, spot bonuses, and peer recognition awards
  • 401(k) plan with a matching formula of 50% of contributions up to 6%
  • Tuition Assistance
  • Student Loan Repayment up to $25K
  • Coverage for Licensing / Certification Fees and Renewals
  • Financial rewards for obtaining licensure
  • Employee Referral bonuses up to $5,000
  • Annual Wellness Reimbursement up to $500 for wellness-related expenses (gym memberships, fitness trackers, home gym equipment, etc.)

Health and Wellness:

  • Medical (BC/BS), Dental (Delta), and Vision (VSP) coverage
  • Health Savings Account & Flexible Spending Account options
  • Employer-paid Long-Term Disability, Short-Term Disability, and life insurance
  • Supplemental benefits through Metlife covering accidents, hospitalization, and critical illness
  • Member Assistance Program (MAP) offering complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

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