International Account Development Specialist

3 days ago


Irvine, California, United States Voluspa Full time
Job Overview

Voluspa is seeking a highly skilled International Account Development Specialist to join our team. This role is responsible for providing exceptional service to our customers, meeting their individual needs and expectations, and promoting the philosophy and values of the brand.

Key Responsibilities:

  • Develop and expand international markets by creating new customers through research, leads from our website, referrals, and market analysis.
  • Foster strong client relationships to ensure the retention of existing accounts and the acquisition of new customers.
  • Provide support to sales representatives globally by equipping them with the necessary tools and information to effectively service existing accounts.
  • Implement and manage unique pricing and distribution terms tailored to each customer.
  • Represent Voluspa at trade-shows as required.
  • Address account needs including discrepancies, damages, product inquiries, and requests for sales and marketing materials.
  • Process sales orders and communicate shipping dates and order status updates to customers.
  • Collaborate effectively as a team player, working with various departments and assisting colleagues when needed.
  • Present new company launches to accounts and sales representatives.

Requirements:

  • Demonstrated experience in International Account Development.
  • Proficient in international business principles.
  • Familiarity with foreign currency exchange.
  • Understanding of shipping documentation requirements for various countries.
  • Strong customer service and interpersonal skills for engaging with diverse clients.
  • Superior written communication skills.
  • Exceptional verbal presentation abilities.
  • Strong management capabilities with a track record of overseeing various regulations and terms for multiple accounts.
  • Bilingual in English and Spanish (highly recommended).

What We Offer:

  • Competitive pay
  • Uncapped Growth possibilities
  • Health and Fitness benefits
  • Medical, Dental/Ortho, Vision Insurance
  • Term Life Insurance ? 401k with matching incentives
  • Paid Holidays and Accrued PTO
  • Tuition Reimbursement
  • Seasonal Events
  • Employee Discount
  • Monthly Employee lunches
  • Employee enrichment programs/Team Building


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