Case Management Specialist

2 weeks ago

Philadelphia, Pennsylvania, United States Penn Medicine Full time

Position Overview

Penn Medicine is committed to excellence in patient care, groundbreaking research, and the education of future healthcare leaders. Working at this prestigious academic medical institution means collaborating with top-tier clinical, technical, and administrative professionals across various fields.

At Penn Medicine, every day presents an opportunity for breakthroughs. Our staff plays a vital role in healing, providing hope, and offering comfort. Are you ready to contribute to our mission?

The Blended Case Management program at Hall-Mercer offers specialized case management services to adults in Philadelphia who are recovering from significant mental health challenges, potentially coupled with substance use disorders and/or homelessness. Our approach utilizes a team model to connect clients with essential support services, fostering stability and community integration.

Key Responsibilities:

  • Deliver targeted case management services to adults in Philadelphia dealing with severe mental health issues, including potential co-occurring substance use disorders and homelessness. The Case Manager aids clients in accessing services, monitoring service delivery, conducting assessments, and developing service plans. This role emphasizes problem-solving, building supportive networks, and leveraging community resources to empower clients to achieve their highest potential.

Essential Duties:

  • Ensure compliance with service delivery standards as mandated by relevant regulatory bodies. Maintain regular contact with clients, ensuring at least one billable service every two weeks and face-to-face meetings in clients' homes as required.
  • Document all services provided accurately and in a timely manner, adhering to the clinical documentation policies set forth by Hall-Mercer and relevant authorities.
  • Participate actively in team meetings and collaborate effectively with team members and supervisors regarding service outcomes.
  • Maintain productivity standards by providing an average of 16 billable service units daily.
  • Complete all necessary training and professional development activities, ensuring compliance with annual educational requirements.

Qualifications:

  • Basic Cardiac Life Support certification.
  • High School Diploma or GED (Required) with a minimum of 4 years of experience in an academic medical setting.
  • Bachelor's degree in a relevant field (Required) with at least 2 years of experience in health information management or medical coding.

At Penn Medicine, we believe that exceptional care for our patients begins with exceptional care for our employees. Our comprehensive benefits programs are designed to promote health and well-being. We offer a competitive compensation package, including one of the best prepaid tuition assistance programs available. Our employees are dedicated to our mission, and together we strive to advance medical knowledge and improve the quality of life for our patients.

Live Your Life's Work

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We consider candidates for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.

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