HIV Case Management Specialist
2 weeks ago
Position Title: Medical Case Manager
Reports to: Case Management Coordinator
Department: Direct Services
Program: Case Management / Client Services
Status: Full Time, Non-Exempt, Eligible for benefits
Qualifications:
- Bachelor's degree in social work, psychology, or a related field is required; Addiction Counseling Certification is a plus. A Master's degree is preferred.
- Proven experience in case management, supportive housing, and client advocacy.
- Ability to engage with diverse populations, particularly in critical and emergency situations.
- Awareness of cultural, economic, gender, and sexual orientation differences, with a compassionate approach to individuals with disabilities.
- Familiarity with local resources and service systems, along with an understanding of medical and psychosocial issues related to HIV, mental health, and substance abuse.
- Willingness to work flexible hours, including evenings and weekends, and possess a valid driver's license.
Core Responsibilities:
- Deliver comprehensive HIV case management services to a caseload of 20 clients with intensive needs.
- Collaborate with the Direct Services team to ensure high-quality service delivery.
- Support formerly homeless individuals living with HIV/AIDS, psychiatric disabilities, and/or substance use disorders.
Key Duties:
- Conduct intake assessments in line with established procedures.
- Participate in an on-call rotation.
- Perform face-to-face assessments to gather medical, demographic, and consent information from clients.
- Develop service care plans in collaboration with clients and support team members, ensuring confidentiality.
- Provide case management and advocacy for clients with HIV, substance abuse, and mental health histories.
- Conduct bi-monthly home visits and accompany clients to medical appointments as necessary.
- Assist clients in navigating social services and connecting with community resources.
- Offer information and referrals, including follow-up and monitoring of related activities.
- Educate clients' support systems as needed, with informed consent.
- Deliver tailored services to meet individual client needs, including housing placement and vocational guidance.
- Consult with care providers on discharge planning and home care strategies.
- Engage with various stakeholders to coordinate services for clients.
- Participate in activities outside of standard business hours as required.
- Provide intake coverage as assigned.
Performance Expectations:
- Maintain knowledge of resources and entitlements to effectively advocate for client needs.
- Complete necessary reports as determined by job function.
- Provide leadership and support to team members as needed.
- Act as a liaison with external collaborators to facilitate service coordination.
- Adhere to clinical and procedural policies as outlined in the Direct Services Manual.
- Attend relevant meetings and training sessions to stay informed and engaged.
- Document client interactions and maintain accurate records as required.
- Ensure compliance with contact frequency guidelines for assigned clients.
ActionAIDS is committed to equal opportunity employment. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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