Maintenance Operations Manager

5 days ago


GondrecourtleChâteau, Grand Est, United States Marquette Management Full time
Job Summary

Marquette Management Inc. is seeking a highly skilled Service Manager to oversee the maintenance and repair of our properties in St. Paul, MN. The successful candidate will be responsible for leading a team of maintenance staff, ensuring the efficient delivery of services, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Staff Development and Training: Provide guidance and support to maintenance staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Organization and Planning: Develop and implement maintenance schedules, allocate resources, and prioritize tasks to ensure efficient delivery of services.
  • Self-Motivation and Leadership: Demonstrate strong leadership skills, motivate staff to achieve high levels of performance, and promote a positive work culture.
  • Customer Service: Ensure that all customers receive a high level of service, respond promptly to customer complaints, and resolve issues in a professional and courteous manner.
  • Problem-Solving and Troubleshooting: Identify and resolve maintenance-related issues in a timely and effective manner, using problem-solving skills and technical knowledge.
Requirements
  • Previous Maintenance Experience: A minimum of 2 years of experience in a maintenance or facilities management role, preferably in the apartment or hotel industry.
  • Leadership and Customer Service Skills: Excellent leadership, communication, and customer service skills, with the ability to motivate and inspire staff.
  • Technical Knowledge: Strong technical knowledge of plumbing, electrical, and HVAC systems, as well as experience with maintenance equipment and supplies.
  • Certifications: HVAC or EPA Universal Certification is a plus.
Benefits
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, 401K, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development.


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