Retail Store Operations Manager

2 weeks ago


Knightdale, North Carolina, United States Burlington Full time

**About Burlington**

Burlington is a leading off-price retailer offering a wide selection of brand name merchandise at discounted prices. We are committed to providing our customers with an exceptional shopping experience and our associates with opportunities for growth and development.

**Job Summary**

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for supervising all store functions and associates, maximizing sales results, and promoting a safe and inclusive work environment.

**Key Responsibilities:**

  • Supervise all store functions and associates, including sales floor, customer service, and inventory management.
  • Maximize sales results through training, developing, and coaching of direct reports.
  • Promote safety for both customers and associates by adhering to company guidelines.
  • Cultivate a diverse culture based on teamwork and collaboration.
  • Solve issues/concerns, making informed decisions, and supervising the front-end operations to ensure all customers are provided with exceptional, friendly, and professional customer service at all times.
  • Reinforce our company Asset Protection strategies to eliminate shortage.
  • Assist in recruiting, interviewing, and onboarding new associates.
  • Participate in weekly workload planning meetings.
  • Drive Community Relations participation through company programs and partnerships.
  • Coordinate meal and break periods and monitors schedule adherence.

**Requirements:**

  • At least 1 year of supervisory experience within an off-price, big box or a specialty environment.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Ability to work a full-time schedule including nights, weekends, and holidays as required.
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

**What We Offer:**

  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • 401(k) plan.
  • Opportunities for growth and development.

**Equal Opportunity Employer:**

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.


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