Cashier Associate

3 days ago

Knightdale, North Carolina, United States Michaels Stores Full time
{"title": "Cashier Associate", "description": "

At Michaels Stores, we're looking for a skilled Cashier Associate to join our team. As a Cashier Associate, you will be responsible for providing a fast and friendly checkout experience for our customers. You will also be responsible for maintaining store recovery standards to deliver our Brand Promises and preventing shrink with friendly service.

Key Responsibilities:

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements
  • Provide a fast and friendly check out experience
  • Execute cash handling to standards
  • Engage customers on benefits of Rewards and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Acknowledge customers, help locate product and provide solutions
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
  • Cross trained in Custom Framing selling and production

Requirements:

  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment:

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

", "lang_code": "en-US"}

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