Clinical Operations Manager

1 week ago

Knightdale, North Carolina, United States CenterWell Home Health Full time

About the Role:

CenterWell Home Health is seeking a highly skilled Clinical Operations Manager to join our team. As a Clinical Operations Manager, you will be responsible for coordinating and overseeing all direct care patient services provided by clinical personnel.

Key Responsibilities:

  • Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed.
  • Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies.
  • Manages the assignment of caregivers.
  • Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed.
  • Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
  • Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC).
  • Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations.
  • Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.
  • Works in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals.
  • Participates in sales and marketing initiatives.
  • Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures.
  • Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations.
  • Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards.
  • Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed.
  • Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles.
  • Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements.
  • Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities.
  • Provides direct patient care on an infrequent basis and only in times of emergency.
  • Acts as Branch Director in his/her absence.
  • Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
  • Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff.
  • Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs.
  • Performs other related duties as assigned or requested.

Requirements:

  • Graduate of an accredited School of Nursing.
  • Current state license as a Registered Nurse.
  • Proof of current CPR.
  • Valid driver's license, auto insurance and reliable transportation.
  • Two years as a Registered Nurse with at least one-year of management experience in a home care, hospice or equivalent environment.

  • Clinical Coding Specialist

    1 week ago

    Knightdale, North Carolina, United States Clinical Management Consultants Full time

    Clinical Coding Officer Job DescriptionAbout the Role:Clinical Management Consultants is seeking a skilled Clinical Coding Officer to join our team. As a Clinical Coding Officer, you will play a critical role in ensuring the accuracy and consistency of medical coding practices within our organization.Key Responsibilities:Transcribe patient information into...

  • Clinical Manager RN

    2 days ago

    Knightdale, North Carolina, United States CenterWell Home Health Full time

    Job SummaryCenterWell Home Health is seeking a skilled Clinical Manager RN to oversee the delivery of high-quality patient care in a home health setting. As a key member of our team, you will be responsible for coordinating and managing the clinical operations of our home health program, ensuring that patients receive the best possible care and outcomes.Key...

  • Restaurant Operations Manager

    1 week ago

    Knightdale, North Carolina, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesShift...

  • Restaurant Operations Manager

    4 days ago

    Knightdale, North Carolina, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key ResponsibilitiesShift...

  • Restaurant Operations Manager

    5 days ago

    Knightdale, North Carolina, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for leading a team of restaurant staff and ensuring the smooth operation of our restaurant.Key ResponsibilitiesShift Management: Run organized shifts and execute all...

  • Acute Care Orthopedic Nursing Professional

    2 weeks ago

    Knightdale, North Carolina, United States Clinical Management Consultants Full time

    Job Summary: We are seeking an experienced Inpatient Orthopedics Nurse to join our team at Clinical Management Consultants.About the Role: As an Acute Care Orthopedic RN, you will be responsible for providing high-quality patient care in a fast-paced, dynamic environment. You will work closely with a multidisciplinary team to deliver exceptional care to...

  • Assembly Operations Manager

    7 days ago

    Knightdale, North Carolina, United States Spherion Full time

    Job SummarySpherion is seeking an experienced Assembly Operations Manager to join our team. As an Assembly Operations Manager, you will be responsible for overseeing the assembly and dispatch teams to ensure that our cabinet products are assembled efficiently and dispatched accurately.Key ResponsibilitiesTeam Management: Lead, train, and supervise assembly...

  • Medical Assistant

    5 days ago

    Knightdale, North Carolina, United States Duke Health Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Duke Health Integrated Practice. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesPerform intake with patients, including vital signs, visit information, and other clinical data as...

  • Clinical Nurse

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    WakeMed Health & Hospitals is a leading provider of health services in Wake County. We are committed to improving the health and well-being of our community through outstanding and compassionate care. As a Clinical Nurse at WakeMed, you will be responsible for providing comprehensive nursing care to patients and their families. This includes implementing a...

  • Clinical Care Coordinator

    3 days ago

    Knightdale, North Carolina, United States WakeMed Full time

    About WakeMedWakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community through outstanding and compassionate care.Job SummaryThe Care Coordinator is a Registered Nurse who plays a crucial role in facilitating the plan for inpatient/outpatient care by utilizing a...

  • Clinical Quality Specialist

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.Job SummaryThe Clinical Quality Specialist is a clinical leader who functions across service lines and...

  • Clinical Quality Specialist

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    About WakeMedServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.Job SummaryThe Clinical Quality Specialist is a clinical leader who functions across service lines and...

  • Retail Store Operations Manager

    2 weeks ago

    Knightdale, North Carolina, United States Burlington Full time

    **About Burlington**Burlington is a leading off-price retailer offering a wide selection of brand name merchandise at discounted prices. We are committed to providing our customers with an exceptional shopping experience and our associates with opportunities for growth and development.**Job Summary**We are seeking a highly motivated and experienced Retail...

  • Clinical Nurse

    24 hours ago

    Knightdale, North Carolina, United States WakeMed Full time

    About WakeMedWakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community.Job SummaryThe Clinical Nurse is responsible for delivering comprehensive nursing care to patients and their families, based on their individual needs and physician orders.Key...

  • Clinical Nurse

    20 hours ago

    Knightdale, North Carolina, United States WakeMed Full time

    WakeMed Health & Hospitals is a leading provider of health services in Wake County. As a Clinical Nurse, you will play a vital role in delivering exceptional patient care and contributing to the organization's mission to improve the health and well-being of our community.Responsibilities:* Provide comprehensive nursing care to patients and their families*...

  • Clinical Nurse

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    WakeMed Health & Hospitals is a leading provider of health services in Wake County. As a Clinical Nurse, you will play a vital role in delivering exceptional patient care and contributing to the organization's mission to improve the health and well-being of our community.Responsibilities:* Provide comprehensive nursing care to patients and their families*...

  • Clinical Nurse

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    WakeMed Health & Hospitals is a leading provider of health services in Wake County. As a Clinical Nurse, you will play a vital role in delivering exceptional patient care and contributing to the organization's mission to improve the health and well-being of our community.Responsibilities:* Provide comprehensive nursing care to patients and their families*...

  • Clinical Nurse

    21 hours ago

    Knightdale, North Carolina, United States WakeMed Full time

    WakeMed Health & Hospitals is a leading provider of health services in Wake County. As a Clinical Nurse, you will play a vital role in delivering exceptional patient care and contributing to the organization's mission to improve the health and well-being of our community.**Responsibilities:*** Provide comprehensive nursing care to patients and their families...

  • Medical Assistant

    2 weeks ago

    Knightdale, North Carolina, United States Duke Health Full time

    Job Title: Medical Assistant - Orthopaedic ClinicJob Summary:We are seeking a highly skilled and dedicated Medical Assistant to join our team at Duke Health Integrated Practice. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team in our Orthopaedic Clinic located in Knightdale, NC.Key...

  • Clinical Nurse

    1 day ago

    Knightdale, North Carolina, United States WakeMed Full time

    About WakeMedWakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community. With a rich history dating back to 1961, we strive to deliver outstanding and compassionate care to our patients.Job SummaryThe Clinical Nurse is a vital member of our healthcare team, responsible...