Technical Support Specialist
5 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at TMS LLC. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients in the Salem District VDOT area.
Key Responsibilities:
- Provide technical support and assistance to clients in the Salem District VDOT area.
- Troubleshoot hardware and software issues.
- Communicate effectively with clients and provide timely resolution to technical issues.
- Work with field staff to implement new technology and support devices.
- Develop and maintain strong relationships with clients and stakeholders.
Requirements:
- Extensive skill in the use of Microsoft Desktop products including Windows, SharePoint, MS Office Suite, and MS Teams.
- Ability to communicate effectively verbally and in writing with individuals and groups.
- Strong customer service skills with a customer-first attitude.
- Ability to work independently and as part of a team.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
We are an equal opportunities employer and welcome applications from diverse candidates. All applications will be treated confidentially according to EEO guidelines.
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