Computer Support Specialist
5 days ago
At Rollout Systems, we are seeking a highly skilled Computer User Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to computer users, answering questions and resolving computer problems in a timely and professional manner.
Key Responsibilities:- Provide technical support to computer users via phone, email, or in-person
- Assist with computer hardware and software issues, including installation, troubleshooting, and maintenance
- Offer guidance on computer usage, including operating systems, software applications, and network connectivity
- Collaborate with other support teams to resolve complex technical issues
- Document and track support requests and resolutions
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3-10 years of experience in computer support or related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong knowledge of computer hardware, software, and networking fundamentals
Rollout Systems is a full-service services and information technology company specializing in enhanced organizational performance. We provide personal attention, empowering our customers to meet their goals. Our corporate culture is built on open communications, teamwork, and the highest ethical values.
We offer a comprehensive benefits package, including generous paid time off, education opportunities, and a matching 401(k) plan. We believe in empowerment for success and provide the tools needed to excel in our customers' service.
Rollout Systems is an Equal Opportunity/Affirmative Action employer. We welcome qualified applicants from diverse backgrounds and are committed to creating an inclusive work environment.
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