Front Desk Supervisor
1 day ago
Midas Hospitality is a leading hospitality company that values its people and strives to create a positive work environment. We are seeking a Front Desk Supervisor to join our team at the Courtyard in Charlotte, NC.
Key Responsibilities:- Supervise front desk staff and ensure the efficient and professional running of the front desk.
- Manage guest accounts and ensure smooth check-in and check-out processes.
- Plan and conduct staff meetings to promote open communication and teamwork.
- Audit desk work for accuracy and consistency, and provide coaching and counseling as needed.
- Provide shift coverage when short-handed or due to staff absences, including night auditor shift.
- Determine weekly schedules to ensure adequate staffing.
- At least one year of experience as a front desk agent.
- One year of experience in a supervisory role.
- Availability to work all shifts, including weekends and holidays.
Midas Hospitality is a people-first organization that prioritizes its associates' growth and well-being. We offer a range of benefits, including growth and development tools, robust PTO policies, medical and dental coverage, 401k matching, and an employee assistance program. We are proud to be a drug-free workplace and an equal opportunity employer.
We strive to create a positive work environment where our associates can thrive and contribute to our company's success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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