Front Desk Supervisor

1 day ago


Charlotte, North Carolina, United States Midas Hospitality Full time
Front Desk Supervisor Opportunity

Midas Hospitality is a leading hospitality company that values its people and strives to create a positive work environment. We are seeking a Front Desk Supervisor to join our team at the Courtyard in Charlotte, NC.

Key Responsibilities:
  • Supervise front desk staff and ensure the efficient and professional running of the front desk.
  • Manage guest accounts and ensure smooth check-in and check-out processes.
  • Plan and conduct staff meetings to promote open communication and teamwork.
  • Audit desk work for accuracy and consistency, and provide coaching and counseling as needed.
  • Provide shift coverage when short-handed or due to staff absences, including night auditor shift.
  • Determine weekly schedules to ensure adequate staffing.
Requirements:
  • At least one year of experience as a front desk agent.
  • One year of experience in a supervisory role.
  • Availability to work all shifts, including weekends and holidays.
About Midas Hospitality:

Midas Hospitality is a people-first organization that prioritizes its associates' growth and well-being. We offer a range of benefits, including growth and development tools, robust PTO policies, medical and dental coverage, 401k matching, and an employee assistance program. We are proud to be a drug-free workplace and an equal opportunity employer.

We strive to create a positive work environment where our associates can thrive and contribute to our company's success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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