Veterinary Client Support Specialist

2 weeks ago


Fredericksburg, Virginia, United States Ethos Veterinary Health Full time

Position Overview:

Ethos Veterinary Health is seeking a dedicated full-time Client Care Specialist to provide exceptional service during the night shift. The role requires availability from 1:30 PM to 12 AM, including weekends.

About Ethos Veterinary Health:

As a leading multi-specialty referral practice and emergency hospital, Ethos Veterinary Health has been serving the community for over 35 years, ensuring the highest quality of care for animals in the region.

Key Responsibilities:

  • Answering phone calls and managing patient appointments.
  • Performing administrative tasks such as filing, data entry, and cashiering.
  • Maintaining a clean and welcoming lobby area.
  • Providing compassionate support to clients and their pets.

Qualifications:

  • High school diploma or equivalent; vocational training in business or office administration is preferred.
  • Experience in a high-volume reception environment is desirable.
  • Strong communication skills, both written and verbal.
  • Proficient typing abilities and adeptness in handling multiple tasks in a fast-paced setting.
  • Ability to learn internal software systems quickly.
  • Excellent organizational skills and the capacity to manage stressful situations calmly.

Compensation and Benefits:

  • Hourly wage ranges from $16 to $17, based on experience.
  • Employee referral bonuses and uniform allowances.
  • Paid time off and employee pet discounts.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401k plan with employer matching.
  • Disability and life insurance options available.

Interested candidates are encouraged to submit a cover letter outlining their qualifications and potential contributions to the Ethos Veterinary Health team.



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