Financial Counselor for Allergy Services

2 weeks ago


Houston, Texas, United States Texas ENT Specialists Full time
Position Overview

Texas ENT Specialists is seeking a dedicated Financial Counselor specializing in Allergy Services to enhance our patient and provider interactions.

The Financial Counselor plays a crucial role in ensuring a seamless experience by efficiently managing the daily financial operations associated with patient care. This includes, but is not limited to, assessing documentation for insurance-specific criteria, confirming benefits, securing pre-authorization, and calculating patient financial responsibilities for allergy-related services.

Core Responsibilities

  • Evaluates medical policies to confirm adherence to documentation standards
  • Secures and records verification of patient benefits, including network participation, out-of-pocket costs, exclusions, and lifetime limits
  • Timely acquisition of pre-authorizations and documentation of reference/authorization numbers
  • Offers financial guidance to patients, including cost estimates, payment options, collection processes, and addressing any financial clearance challenges
  • Collaborates effectively with healthcare providers, clinic personnel, and the Central Billing Office (CBO) team to fulfill all financial clearance obligations
  • Responsible for escalating financial clearance concerns to the Supervisor for prompt resolution
  • Maintains accurate records of all communications
  • Conducts all tasks in alignment with the core values of Texas ENT Specialists
  • Completes additional projects as assigned

Qualifications

  • High school diploma or equivalent is required
  • A minimum of three years of experience in healthcare, insurance, or a related field is preferred
  • Proficiency in computer software applications (experience with eClinicalWorks is preferred, along with Microsoft Word and Excel)
  • Typing speed of at least 35 words per minute


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