Gaming Floor Support Coordinator

6 days ago


Shelbyville, Indiana, United States Caesars Entertainment Corporation Full time
Job Overview

This exciting opportunity as a Guest Service Representative with Caesars Entertainment Corporation offers an unparalleled chance to shine in a fast-paced casino environment. You will play a vital role in providing top-notch service to our valued guests while driving business growth through strategic marketing and sales initiatives.

Main Responsibilities:

  • Deliver exceptional guest experiences, handling inquiries, and resolving issues promptly and professionally.
  • Contribute to the development and implementation of effective marketing strategies to increase player engagement and retention.
  • Collaborate closely with colleagues to maintain a clean, safe, and welcoming environment that fosters a positive atmosphere for all guests.
  • Stay informed about company policies, procedures, and promotions to ensure consistent delivery of high-quality service.

Qualifications:

  • Proven customer service experience in a casino, hotel, or retail environment.
  • Strong analytical and problem-solving skills; ability to think critically and make sound decisions.
  • Familiarity with CRM systems and data analysis tools a plus.

Estimated Salary Range: $50,000 - $70,000 per year, contingent on location, experience, and performance. This compensation range reflects the expected market rate for similar roles within the industry.



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