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Automotive Service Director
1 month ago
Kia of New Bern is seeking a skilled Automotive Service Manager to lead our service team and drive business growth.
What We Offer:- Competitive compensation and benefits package
- Ongoing training and education through the manufacturer and management team
- Family-oriented and genuinely friendly work environment
- Employee vehicle purchase and service discounts
- Provide exceptional customer service and ensure customer satisfaction
- Lead and manage a team of service advisors and technicians
- Develop and implement service strategies to drive business growth
- Monitor and improve service department performance metrics
- Ensure timely completion of warranty work and maintain a high Customer Service Index (CSI) rating
- Minimum of 4 years of experience as a Service Advisor or Service Manager
- Strong focus on providing excellent customer service
- Driver's License
- Background Screening
No phone calls, please. Submit your qualifications online.