Automotive Receptionist

4 weeks ago

New Bern, North Carolina, United States New Bern Auto Group Full time
Job Description

At New Bern Autogroup, we are seeking a highly organized and customer-focused Receptionist to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional customer service, managing incoming calls, and maintaining a clean and organized reception area.

Key Responsibilities:

  • Greet and welcome visitors and customers in a professional manner.
  • Answer incoming calls, directing them to the appropriate departments, and taking messages as needed.
  • Manage the front desk operations, including handling inquiries, scheduling appointments, and maintaining a clean and organized reception area.
  • Assist with administrative tasks, including data entry and maintaining customer records.
  • Collaborate with sales and service teams to ensure a seamless customer experience.

Requirements:

  • High school diploma or equivalent; additional education in office administration is a plus.
  • Previous experience in a receptionist or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and basic office equipment.
  • Ability to multitask and prioritize in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • A supportive and dynamic work environment.
  • Opportunities for professional development and advancement.
  • Employee discounts on vehicle purchases and services.

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