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Night Auditor

2 months ago

Auburn, Washington, United States Muckleshoot Casino Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at Muckleshoot Casino Resort. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, maintaining a high level of customer service, and upholding the hotel's commitment to hospitality.

Key Responsibilities
  • Financial Transactions: Conduct all night audit procedures, reconcile daily revenue, balance credit card transactions, and ensure the accuracy of billing and payment information.
  • Customer Service: Handle guest inquiries and issues during overnight hours, escalate to relevant departments as necessary, and maintain a positive and welcoming environment for all guests.
  • Front Office Operations: Operate all aspects of the front office computer systems, including software maintenance, report generation and analysis, and simple configuration changes.
  • Guest Room Management: Ensure room status information is maintained and properly communicated, and check in guests and handle reservations as needed.
  • Team Collaboration: Create, maintain, and facilitate a positive and safe work environment, promote positive team member relations, and report issues to the appropriate personnel.
Requirements
  • Experience: 1 year of experience as a night auditor, hotel front desk, or hotel accounting required.
  • Education: High school diploma or equivalent required.
  • Skills: Knowledge of hotel property management systems (PMS) and point of sale (POS) systems, skilled in bookkeeping and related software, skilled in basic accounting and mathematics, and skilled in Microsoft Office applications, particularly Excel.
Working Conditions
  • Availability: Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
  • Physical: Ability to maneuver in all areas of the casino, ascend/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs.
What We Offer
  • Competitive Salary: $18.98/hr. with discretionary performance bonuses 2x a year.
  • Benefits: Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents, employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage, and flexible spending account options for health care expenses.
  • Professional Development: Opportunities for career growth and professional development.