Front Desk Representative

4 weeks ago


Auburn Hills, Michigan, United States Hampton Inn Full time
Night Auditor Job Summary

We are seeking a detail-oriented Night Auditor to join our team at Hampton Inn. As a Night Auditor, you will be responsible for ensuring all revenue is accurately posted to the correct departments and balancing all revenue departments on a daily basis.

Key Responsibilities:
  • Perform daily audit procedures as set forth by the hotel and company.
  • Verify the status of all wake-up call requests and ensure they are properly handled.
  • Balance all cash receipts and work performed during the audit shift.
  • Make deposits of cash and prepare the front office for the 'A' shift.
  • Act as a Guest Service representative and manager on duty during nighttime hours.
  • Act as PBX operator during the audit shift.
  • Attend and actively participate in all front office meetings.
  • Participate in all training and cross-training programs.
  • Take the initiative to greet guests in a friendly and warm manner.
Requirements:
  • Ability to understand and use math concepts to design a financial or economic system.
  • Quick and accurate math skills.
  • Proficiency in using computers and related equipment.
  • Clear communication skills to report financial information.


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