Hotel Front Desk Agent

18 hours ago


Auburn, Washington, United States La Quinta Inn & Suites Wyndham Auburn Full time
Hotel Night Auditor/Front Desk Job Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Hotel Night Auditor/Front Desk Agent at La Quinta Inn & Suites Wyndham Auburn. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional service to our guests.

Responsibilities:
  • Register guests and assign rooms, ensuring a smooth and efficient check-in process.
  • Coordinate guest room maintenance work with the engineering and maintenance division.
  • Take same-day reservations and future reservations when necessary, while adhering to cancellation procedures.
  • Use persuasive selling techniques to sell rooms and promote other hotel services.
  • Process laundry and re-stock for the next housekeeping day.
  • Report any unusual occurrences or requests to the manager.
  • Manage and resolve guest complaints in a professional and courteous manner.
  • Process guest check-outs and handle monetary transactions.
  • Maintain a high level of professional appearance and demeanor.
Requirements:
  • Night Auditor experience is a plus.
  • Able to work overnight shifts.
  • Reliable transportation.
  • High school diploma.
  • Able to lift up to 50 lbs.
  • Customer Service skills.
  • Valid driver's license.
  • Flexible hours.
  • Hotel experience.

We offer a competitive salary, benefits, monthly bonuses, 401K, and the opportunity to cross-train in other departments. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today



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