Front Desk Agent
4 days ago
Job Title: Night Auditor
Job Summary:
We are seeking a skilled Night Auditor to join our team at La Quinta Inn & Suites Wyndham Auburn. As a Night Auditor, you will be responsible for maintaining an inventory of vacancies, reservations, and room assignments, as well as registering arriving guests and assigning rooms.
Responsibilities:
- Maintain an accurate and up-to-date inventory of vacancies, reservations, and room assignments.
- Register arriving guests and assign rooms in a timely and efficient manner.
- Coordinate guest room maintenance work with the engineering and maintenance division.
- Process same-day reservations and future reservations when necessary.
- Use persuasive selling techniques to sell rooms and promote other services of the hotel.
- Process laundry to re-stock for the next housekeeping day.
- Report any unusual occurrences or requests to the manager.
- Manage and resolve all guest complaints in a professional and courteous manner.
- Process guest check-outs and handle monetary transactions.
- Maintain a high level of professional appearance and demeanor.
Requirements:
- Night Auditor experience is a plus.
- Able to work overnight shifts.
- Reliable transportation.
- High school diploma.
- Able to lift up to 50 lbs.
- Customer Service skills.
- Valid driver's license.
- Flexible hours.
- Hotel experience.
About Us:
La Quinta Inn & Suites Wyndham Auburn is a modern hotel located in the Pacific Northwest, just outside of Seattle and Tacoma. We offer a memorable stay with free daily breakfast, a heated indoor pool, and a fitness center. Our hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district.
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