Hotel Front Desk Representative

4 weeks ago


Auburn, Washington, United States La Quinta Inn & Suites Wyndham Auburn Full time
Hotel Front Desk Representative

Are you looking for a rewarding career in the hospitality industry? We are seeking a skilled Hotel Front Desk Representative to join our team at La Quinta Inn & Suites Wyndham Auburn.

This is a 4-day per week position with 10-hour shifts, offering a flexible schedule and great upward potential. As a Hotel Front Desk Representative, you will be responsible for registering guests, assigning rooms, and ensuring a smooth and pleasant stay for our guests.

Responsibilities include:

Maintaining an inventory of vacancies, reservations, and room assignments

Registering arriving guests and assigning rooms

Coordinating guest room maintenance work with the engineering and maintenance division

Taking same-day reservations and future reservations when necessary

Using persuasive selling techniques to sell rooms and promote other services of the hotel

Processing laundry to re-stock for the next housekeeping day

Reporting any unusual occurrences or requests to the manager

Managing and resolving all guest complaints in a professional and courteous manner

Processing guest check-outs and handling monetary transactions

Maintaining a high level of professional appearance and demeanor

Qualifications include:

Night Auditor experience a plus

Ability to work overnight

Reliable transportation

High school diploma

Ability to lift up to 50 lbs.

Customer Service

Valid driver License

Flexible hours

Hotel experience

Smiling face

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