Hotel Front Desk Representative
4 weeks ago
Are you looking for a rewarding career in the hospitality industry? We are seeking a skilled Hotel Front Desk Representative to join our team at La Quinta Inn & Suites Wyndham Auburn.
This is a 4-day per week position with 10-hour shifts, offering a flexible schedule and great upward potential. As a Hotel Front Desk Representative, you will be responsible for registering guests, assigning rooms, and ensuring a smooth and pleasant stay for our guests.
Responsibilities include:
Maintaining an inventory of vacancies, reservations, and room assignments
Registering arriving guests and assigning rooms
Coordinating guest room maintenance work with the engineering and maintenance division
Taking same-day reservations and future reservations when necessary
Using persuasive selling techniques to sell rooms and promote other services of the hotel
Processing laundry to re-stock for the next housekeeping day
Reporting any unusual occurrences or requests to the manager
Managing and resolving all guest complaints in a professional and courteous manner
Processing guest check-outs and handling monetary transactions
Maintaining a high level of professional appearance and demeanor
Qualifications include:
Night Auditor experience a plus
Ability to work overnight
Reliable transportation
High school diploma
Ability to lift up to 50 lbs.
Customer Service
Valid driver License
Flexible hours
Hotel experience
Smiling face
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