Sales Account Specialist

2 weeks ago

Elkhart, Indiana, United States Tredit Tire and Wheel Company Full time
Job Overview

Position Summary:

Tredit Tire and Wheel Company is committed to maintaining its status as a premier provider of quality tire and wheel assemblies for both Original Equipment Manufacturers and the Aftermarket. Our core values emphasize integrity in all interactions with customers, suppliers, and team members. We believe that our workforce is our most valuable asset.

To uphold our leadership position, we are in search of a Sales Account Specialist who is a proactive self-starter, reliable, and collaborative, dedicated to delivering exceptional customer service. The ideal candidate will possess strong communication abilities, meticulous attention to detail, and effective time management skills. This role is pivotal in supporting the company's sales objectives by ensuring excellent customer relations, nurturing existing accounts, and assisting the sales team. Responsibilities may encompass a variety of tasks, including but not limited to the following:

Key Responsibilities:

  • Utilizes knowledge of company offerings to effectively manage customer inquiries and resolve issues in a courteous manner.
  • Develops and sustains strong relationships with assigned clients, consistently identifying and fulfilling their needs to drive sales growth.
  • Handles incoming sales inquiries and proactively reaches out to customers via phone or email to achieve and exceed sales targets.
  • Clarifies customer requirements by presenting a range of product options and providing pricing details as needed.
  • Keeps organized and up-to-date records for all assigned accounts.
  • Submits weekly reports detailing customer interactions, sales activities, and outstanding orders.
  • Reviews customer accounts to ensure accuracy and make necessary adjustments.
  • Contacts clients to gather any missing information to maintain a precise customer database.
  • Monitors and expedites delayed orders to guarantee customer satisfaction.
  • Addresses customer concerns promptly and tactfully.
  • Provides comprehensive administrative support to the sales team.
  • Performs additional related duties as required.

Why Join Tredit Tire?

Joining Tredit Tire and Wheel Company means becoming part of a dynamic work environment that values growth and development. We offer a competitive benefits package, including:

  • Medical, dental, and vision coverage
  • Company-paid basic life insurance, short-term disability, and long-term disability benefits
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan with company matching
  • Paid Time Off
  • Paid Holidays
  • Additional voluntary benefits available

Qualifications:

  • High school diploma, GED, or equivalent is required; a Bachelor's degree is preferred.
  • Previous experience in customer service or inside sales is essential.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel) and Adobe applications.
  • Experience with Syspro or similar ERP systems is highly desirable.
  • Familiarity with the tire and wheel industry is advantageous.
  • Exceptional communication and interpersonal skills.
  • Strong customer service orientation and time management capabilities.
  • Meticulous attention to detail.
  • Ability to multitask, prioritize, and organize effectively.
  • Willingness to follow instructions and collaborate within a team setting.
  • Quick learner of company products and terminology.
  • Ability to perform repetitive tasks efficiently.

Tredit Tire and Wheel Company is an Equal Employment Opportunity (EEO) Employer. We uphold a strict non-discrimination policy based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment aspects.

For more information regarding our status as an equal opportunity employer, please refer to the federal "EEO is the Law" poster.

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