Banking Operations Business Consultant
5 days ago
This is a challenging and rewarding opportunity to join Truist as a Banking Operations Business Consultant - Deposits. As a key member of our team, you will be responsible for analyzing and evaluating internal systems and procedures to identify areas for improvement and implementing process enhancements to drive efficiency and effectiveness.
Key Responsibilities- Analyze and evaluate internal systems and procedures to identify areas for improvement
- Implement process enhancements to drive efficiency and effectiveness
- Develop and maintain detailed procedural manuals for area of responsibility
- Provide application support, including problem research, analysis, resolution, and on-call support
- Act as the technical resource for assigned systems, including preliminary project plans, project workbooks, etc. for necessary actions involving IT for enhancements, upgrades or implementation
- Maintain statistics, records, and reports that help establish quality control standards at an acceptable rate
- Bachelor's degree in business or equivalent education and related experience
- Seven years of banking experience, three years as a Line of Business expert or Senior Business Analyst
- Excellent negotiation and presentation skills
- Thorough analytical, planning, and quality control, problem-solving, and organizational skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Strong interpersonal and communication skills, verbal and written; ability to successfully interact with and influence all levels of management and staff
- Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment
- Ability to support daily activities for large, multi-function operations of moderate to high risk in operations in a 24 X 7 environment
- Thorough understanding of process and production management principles
- Demonstrates effective strategic planning and process improvement aptitude for multiple bank operations functions
- Advanced degree in Business, or equivalent education and related experience
Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Equal Employment OpportunityTruist is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug-Free Workplace.
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