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Senior Operations Manager

2 months ago


Atlanta, Georgia, United States PNC Financial Services Group Full time
About the Role

PNC Financial Services Group is seeking a highly skilled Operations Manager II - Lockbox to join our Corporate Banking team. As a key member of our operations team, you will be responsible for managing production, supervising team leads, and ensuring compliance with group policies and procedures.

Key Responsibilities
  • Operational Management: Manage production, supervise team leads, and ensure compliance with group policies and procedures.
  • Team Leadership: Lead and motivate a team of operations professionals to achieve business objectives and goals.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Risk Management: Assess and mitigate risks associated with operations processes and procedures.
  • Communication: Communicate effectively with stakeholders, including team members, supervisors, and senior management.
Requirements
  • Education: Bachelor's degree in a related field or equivalent experience.
  • Experience: 3+ years of experience in banking operations, with 2+ years of experience in a supervisory or management role.
  • Skills: Strong analytical and problem-solving skills, excellent communication and leadership skills, and ability to work in a fast-paced environment.
About PNC

PNC Financial Services Group is a leading financial services company that provides a wide range of financial services to consumers and businesses. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.