Treatment Coordinator

6 days ago


Cary, North Carolina, United States Dr Lane & Associates Full time
{"Overall Responsibility": "The Treatment Coordinator is a vital role in ensuring patients receive exceptional care. They are responsible for managing multiple provider schedules, enforcing patient financial obligations, and assisting with dental insurance details related to treatment planning and case acceptance.", "Key Tasks & Responsibilities": "Daily/Weekly/Monthly Tasks will include, but are not limited to:
  • Managing a multi-line phone system, scheduling/rescheduling patient appointments, and ensuring the next day's schedule is filled for all providers (Doctors & Hygienists)
  • Enforcing the company's financial policy by collecting and entering payment transactions accurately
  • Checking in patients utilizing Denticon software, and ensuring proper paperwork is given and completed by patients
  • Entering transactions and posting payment at time of patient check-out
  • Reviewing Treatment Plans with patients
  • Verifying insurance coverage and eligibility and updating information into Denticon accurately
  • Maintaining electronic records privately for patients by scanning/sorting properly
  • Maintaining office lobby/waiting room cleanliness
  • Other duties as assigned
", "Skills & Attributes": "
  • Excellent planning, analytical, and organizational skills
  • Strong interpersonal and communication skills
  • Possess a positive attitude and top-notch customer service skills
  • Work efficiently in a rapidly changing environment
  • Professional appearance and manner
  • Computer proficiency
", "Job Specifications": "
  • High School Diploma or GED
  • Must have a minimum of 1-2 years experience in a front desk dental role
  • Denticon experience is a plus
  • Ability to lift 15-20 lbs.
", "Company Overview": "Lane & Associates Family Dentistry provides 5-star patient care and service in a family-friendly atmosphere. We offer a competitive pay, insurance coverage plans, 401K employer contribution plan, quarterly performance bonus potential, employee assistance program, uniform allowance, paid time off, and paid holidays. We also provide opportunities for professional growth and development.", "Why Work with Us": "At Lane & Associates Family Dentistry, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and perks to help our employees thrive in their roles and achieve their career goals.", "How to Apply": "If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.", "Contact Information": "Please submit your application and resume to [insert contact information]."}

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