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Financial Services Coordinator

2 months ago

Cary, North Carolina, United States SGF North Carolina, PLLC Full time
Job Summary

SGF North Carolina, PLLC is seeking a highly skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in providing exceptional patient care and service for fertility treatments.

Key Responsibilities
  • Consult with patients regarding their benefits, coverage, and financial options
  • Perform aspects of benefit verification and prior authorization
  • Provide ongoing financial education and assistance to patients throughout the continuum of their care
  • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Requirements
  • Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
  • Must have experience reading and understanding payer remittance advice
  • Bachelor's Degree preferred
  • Experience working in an OB/GYN office is a plus
  • Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
  • Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
  • Proficient with Microsoft programs, specifically Outlook, Microsoft Word, and Excel
  • High level of customer service essential
What We Offer
  • Competitive pay + bonus
  • Comprehensive training
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Tuition assistance