Private Equity Client Solutions Manager

1 week ago


Providence, Rhode Island, United States Atominvest Software Full time
About the Role

We are seeking a highly skilled Client Solutions Manager to join our team at Atominvest Software. As a Client Solutions Manager, you will be responsible for delivering our software solutions to enterprise clients in the private equity industry. This is a unique opportunity to work with a leading provider of alternative investment technology and make a real impact on the success of our clients.

Key Responsibilities
  • Manage a book of business of enterprise clients, working closely with them and other key stakeholders to deliver their strategic objectives.
  • Understand clients' technology, operational infrastructure, fund structure, and business vision.
  • Drive strategic communication with clients and manage operational deliverables.
  • Review risk logs and coordinate and communicate incident resolution as necessary.
  • Lead training sessions, technical discussions about APIs and integrations, and facilitate business reviews with the client.
  • Serve as the primary point of contact for our customers on delivery and implementation of their Atominvest solution.
  • Manage the whole customer lifecycle efficiently from implementation to renewal, driving down time to value and ensuring customer requirements are met.
Requirements
  • University degree in a relevant discipline; Accounting/Finance focus preferred.
  • Experience within fund administration and/or private markets.
  • Proven interest in pursuing a career in the investments industry.
  • Experience in project management and working with enterprise corporate accounts.
  • Strong communicator with keen attention to detail.
  • An analytical thinker who thrives when coming up with solutions.
  • You love a good spreadsheet, your MS Excel skills are exceptional.
  • You are passionate about providing best-in-class support to customers, and have demonstrated ability to provide consistent high-quality responsiveness and overall service.
  • You're a team player, ready to learn and contribute ideas.
  • Ambitious and growth-minded, you have an entrepreneurial spirit.
What We Offer
  • Challenging, engaging, and rewarding work.
  • A culture of trust, ownership, responsibility, and autonomy in your work.
  • An incredible team of smart and mission-driven people to work with.
  • Fun working atmosphere and lots of coaching.
  • Significant growth opportunities.
  • Hybrid working environment with flexible hours.
  • Opportunity to work and network with leading PE, VC, and alternative investment firms.
  • Company-wide socials and events.
  • Health reimbursement arrangement (HRA).
  • Corporate pension scheme.
  • 28 days of holidays (incl. bank holidays) + 3 to 5 additional EOY.


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