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VP, Relationship Manager

2 months ago

Providence, Rhode Island, United States Customers Bank Full time
Job Title: VP, Relationship Manager

At Customers Bank, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a VP, Relationship Manager, you'll play a key role in building and maintaining strong relationships with our commercial clients, identifying new business opportunities, and providing expert guidance on credit and deposit products.

Key Responsibilities:
  • Develop and execute strategic plans to grow and retain commercial client relationships
  • Source new borrowing and deposit clients, and cross-sell to existing ones
  • Provide credit knowledge and support underwriting efforts for existing clients
  • Support/lead calling and networking efforts to drive business growth
  • Collaborate with the Credit & Operations teams to ensure seamless client onboarding and due diligence
Requirements:
  • 5-15 years of relevant banking experience
  • Ability to sell and structure credit requests of $1-$20mil for working capital, term lending, owner occupied real estate and investment real estate
  • Cash management and deposit services product knowledge
  • Proven track record of acquiring clients and deep referral network
  • Relationship management experience in a commercial, business banking, real estate, or private banking background
  • Self-starter capable of working under limited direct supervision
  • Results-driven persona
  • Excellent communication skills
  • Strong foundational knowledge of banking and credit products
  • Team player willing to go to lengths to provide best possible client experience
  • Direct credit experience/responsibility or formal credit training preferred
  • MS Office Suite
  • Salesforce & Adobe knowledge preferred
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading community bank that values diversity, equity, and inclusion