Commercial Banking Relationship Manager

6 days ago


Providence, Rhode Island, United States Customers Bank Full time
About the Role

We are seeking a highly skilled and experienced VP, Business Development Manager to join our team at Customers Bank. As a key member of our Banking Group, you will be responsible for supporting the daily management of our clients and overseeing a portfolio of middle market, real estate, commercial, and high net worth clients.

Key Responsibilities
  • Support overall client relationship management with existing clients on a daily basis
  • Oversee a portfolio of clients that you have sourced or have been assigned
  • Provide credit knowledge and support underwriting efforts for existing clients
  • Source new borrowing and deposit clients and cross-sell to existing ones
  • Support/lead calling and networking efforts
  • Provide operational and systems help
  • Onboard new clients
  • Liaise with the Credit & Operations teams
Requirements
  • 5-15 years of relevant banking experience
  • Ability to sell and structure credit requests of $1-$20mil for working capital, term lending, owner occupied real estate and investment real estate
  • Cash management and deposit services product knowledge
  • Proven track record of acquiring clients and deep referral network
  • Relationship management experience in a commercial, business banking, real estate, or private banking background
  • Self-starter capable of working under limited direct supervision
  • Results-driven persona
  • Excellent communication skills
  • Strong foundational knowledge of banking and credit products
  • Team player willing to go to lengths to provide best possible client experience
  • Direct credit experience/responsibility or formal credit training preferred
  • MS Office Suite
  • Salesforce & Adobe knowledge preferred
What We Offer

At Customers Bank, we offer a dynamic and supportive work environment that values diversity, equity, and inclusion. We are committed to the continual advancement of a culture that reflects the value we place on these principles. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.



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