Airline Customer Service Representative
2 days ago
Pacific Aviation is seeking a highly skilled and customer-focused Airline Customer Service Agent to join our team at Seattle–Tacoma International Airport.
This is a part-time opportunity with a minimum of 30 hours per week, offering a competitive hourly rate of $21.00. As a valued member of our team, you will be responsible for providing exceptional customer service to passengers and ensuring a smooth travel experience.
Key Responsibilities:
- Provide personalized support to passengers, addressing their queries and concerns in a professional and courteous manner.
- Work collaboratively with the airport team to ensure seamless ground handling services, including check-in, baggage handling, and boarding.
- Assist with passenger inquiries, resolving issues promptly and efficiently.
- Participate in ongoing training and development to enhance your skills and knowledge.
Requirements:
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Excellent customer service skills, with a focus on providing a positive experience for passengers.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
- Computer literacy and proficiency in data entry, with attention to detail and accuracy.
- Availability to work a variety of shifts, including weekends and holidays.
Benefits:
- Competitive hourly rate of $21.00.
- Part-time opportunity with a minimum of 30 hours per week.
- Medical, dental, and vision benefits.
- 401(k) plan with company match.
- Paid time off and uniform provided.
- Parking discount and referral bonus.
Why Join Pacific Aviation?
We are a dynamic and customer-focused organization, committed to providing exceptional service to our airline partners and passengers. As a valued member of our team, you will have the opportunity to develop your skills and knowledge, while working in a fast-paced and rewarding environment.
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