Airline Customer Service Representative

1 month ago

Seattle, Washington, United States Pacific Aviation Full time
Unlock Your Potential as an Airline Customer Service Agent

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working with diverse groups of people? If so, we have an exciting opportunity for you to join our team as an Airline Customer Service Agent at Seattle-Tacoma International Airport.

About the Role

As an Airline Customer Service Agent, you will be the face of our company, providing top-notch service to our airline clients and their passengers. Your primary responsibilities will include:

  • Providing exceptional customer service to passengers, responding to their queries and resolving any issues in a timely and professional manner.
  • Working collaboratively with our team to ensure seamless passenger experiences, from check-in to boarding and beyond.
  • Assisting with passenger services, including baggage handling, ticketing, and boarding.
  • Maintaining a high level of product knowledge and staying up-to-date with airline policies and procedures.
What We Offer

We are committed to providing our employees with a supportive and inclusive work environment, where you can grow and develop your skills. As an Airline Customer Service Agent, you will enjoy:

  • A competitive hourly rate of $21.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work in a dynamic and diverse environment, interacting with people from all over the world.
  • Flexible scheduling, with a minimum of four days per week and one 4-5 hour shift per day.
  • Ongoing training and development opportunities to help you advance your career.
Requirements

To be successful in this role, you will need:

  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Excellent customer service skills, with a focus on providing exceptional experiences for our airline clients and their passengers.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • The ability to stand for extended periods and work in a fast-paced environment.
  • Authorization to work in the United States for any employer.
Preferred Qualifications

We welcome applications from individuals who are fluent in English and have a second language, particularly English/French or English/Japanese.

Apply today to take the first step in your exciting career as an Airline Customer Service Agent with Pacific Aviation

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