Case Manager, Housing Specialist

19 hours ago

Santa Monica, California, United States The People Concern Full time

Job Summary

The Case Manager, Housing Specialist will lead a collaborative effort to house the most vulnerable and chronically homeless individuals in our service area. With the support of and in partnership with our team, the Case Manager will ensure that our clients have a successful process for obtaining housing and accessing other supportive services.

Key Responsibilities

  • Provide linkage to stable housing, and other supportive services as needed to assist clients in obtaining housing stability, in addition to client advocacy, case management, and benefit establishment
  • Conduct screening interviews, complete housing documentation, and coordinate clients' move-in with the housing authority, property managers
  • Perform an initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
  • Encourage and promote an environment that is strength-based to assist clients in meeting their individual goals
  • Identify appropriate permanent housing options for clients, such as subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market-rate housing, and other housing opportunities
  • Assist clients with surveying the rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits
  • Advocate for clients with prospective landlords and the housing authority
  • Document all services provided to the Department of Mental Health and agency standards
  • Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities
  • Actively participate in staff meetings and trainings

Qualifications

  • Bachelor's degree in a related field, or an equivalent combination of education and experience
  • Extensive experience working with chronically homeless clients and/or homeless veterans
  • Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
  • Current, valid California Driver's License with an acceptable driving record
  • Able to work effectively with a wide range of constituencies in a culturally competent manner
  • Strong interpersonal and team-building skills
  • Able to work with and lead community groups and volunteers
  • Self-starter with the ability to stay ahead of the curve and thrive in the fast-paced work environment
  • Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)
  • Minimum 30 WPM typing speed preferred
  • Prior advocacy or academic experience in housing and/or homeless services preferred

Work Environment

The Case Manager, Housing Specialist will work in a combination of field and office environments, regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion, the position will require walking or driving to different local sites. The position will necessitate working in busy and loud environments, and will be exposed to elements like cold, heat, dust, noise and odor. The position may need to bend, stoop, twist, and sit throughout the day.

Responsibilities Common to All Agency Employees

  • Maintain a safe work environment and confidentiality at all times
  • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  • Organize and prioritize multiple activities to meet all external and internal deadlines
  • Maintain a professional demeanor that reflects positively on the agency
  • Demonstrate respect and courtesy toward others
  • Able to thrive in a work environment emphasizing teamwork and collaboration
  • Ability to prioritize different tasks with minimal supervision
  • Perform other duties as assigned

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