Customer Relationship Manager

1 day ago


Burlington, Vermont, United States Citizens Full time

Citizens Bank is seeking a skilled Customer Relationship Manager to join our team. This role will involve building and maintaining strong relationships with customers, providing personalized financial solutions, and helping them achieve their long-term goals.

As a Customer Relationship Manager, you will be responsible for:

  • Providing exceptional customer service by understanding their financial needs and providing tailored recommendations to help them achieve their goals.
  • Developing and maintaining strong relationships with customers, colleagues, and business partners through effective communication and collaboration.
  • Selling and promoting financial products such as loans, credit cards, and investments to meet customer needs and exceed sales targets.
  • Staying up-to-date on industry trends and regulatory requirements to ensure compliance and provide expert advice to customers.

The ideal candidate will have:

  • 2+ years of experience in sales, customer service, or a related field.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A proven track record of meeting or exceeding sales targets and achieving customer satisfaction.
  • Familiarity with financial products and services, including loans, credit cards, and investments.
  • Ability to work independently and as part of a team to achieve goals and objectives.

We offer a competitive salary of $25.50 - $31.75 per hour, plus benefits and opportunities for career growth and development.

About Citizens Bank

Citizens Bank is a leading bank that provides personal and business banking services to individuals and businesses across the United States. We are committed to helping our customers achieve their financial goals and building strong relationships with our communities.



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