Chief Global Officer of People and Culture

1 week ago

San Mateo, California, United States Sendbird Full time
Job Overview

The Chief Global Officer of People and Culture at Sendbird plays a pivotal role in shaping and enhancing our global People and Culture strategy, driving organizational excellence. This position involves overseeing People Operations, Talent Acquisition, and HR Business Partners, with teams located in various regions.

This role is dedicated to continuously evolving a top-tier People and Culture framework. Responsibilities include guiding the organizational culture, managing talent acquisition and performance, overseeing compensation and benefits, facilitating training and development, and ensuring compliance in HR operations.

The individual will collaborate closely with Sendbird's executive leadership team. The ideal candidate thrives in a fast-paced, action-oriented environment, contributing to the company's growth through operational enhancements. Reporting directly to the CFO, this role is crucial for strategic alignment.

Key Responsibilities
  • Collaborate with the leadership team to cultivate the organization's culture amidst growth challenges.
  • Design and implement a comprehensive global People strategy that aligns with business goals.
  • Evaluate and enhance the existing People Operations and Development frameworks, fostering innovation and improvement.
  • Work alongside the Head of Talent Acquisition to achieve hiring success and provide insights during executive discussions.
  • Partner with department leaders to develop leadership capabilities and optimize team effectiveness.
  • Promote a high-performance culture through goal alignment, impactful feedback, and development programs.
  • Enhance training initiatives to boost the productivity of new hires and equip managers with effective leadership tools.
  • Oversee the creation and execution of competitive global compensation and benefits structures.
  • Facilitate clear organizational communication across global teams, ensuring alignment with core values and objectives.
  • Mentor and develop a high-performing team of HR professionals.
  • Establish governance to ensure compliance with legal and regulatory standards across various regions.
Candidate Profile
  • Extensive knowledge of contemporary People practices and experience in scaling culture within a global organization.
  • Analytical and solution-oriented, with a focus on achieving business objectives.
  • Strong judgment and credibility as a trusted advisor on culture and talent matters.
  • Hands-on approach to implementing programs and solving challenges proactively.
  • Innovative and adaptable in crafting solutions tailored to Sendbird's needs.
Qualifications
  • Bachelor's degree with a minimum of 7 years of progressive experience in relevant fields.
  • Comprehensive understanding of various HR disciplines, including benefits, employee relations, and talent management.
  • Proficient in HR policies and regulations.
  • Experience with diverse HR systems and tools.

Compensation and Benefits

Our US benefits package includes:

  • 20 days of paid time off, 13 paid holidays, 5 sick days, 1 volunteer day, plus additional rejuvenation days.
  • Company-subsidized medical, dental, and vision insurance.
  • Flexible Spending Accounts or Health Savings Accounts based on health plan selection.
  • Equity and 401K programs.
  • Parental leave and life/disability insurance.
  • Be Your Best Self: An annual stipend for professional development and wellness activities.

Pay Transparency

We establish compensation ranges based on function, level, and location, utilizing industry benchmarks. The estimated salary range for this role is $250,000 - $290,000, subject to various factors influencing final compensation decisions.

Flexible Work Policy

Sendbird offers a flexible work schedule while emphasizing collaboration. Employees within commuting distance are expected to work in the office a minimum of three days per week.

Diversity and Inclusion

We value diverse backgrounds and experiences, promoting equal employment opportunities. We encourage applications from individuals excited about this role.

About Sendbird

Sendbird is dedicated to building the world's most scalable chat API, fostering connections in a digital landscape. Our mission is to empower developers and brands to enhance their applications through chat, voice, and video capabilities.

As a rapidly growing unicorn startup, Sendbird is headquartered in San Mateo, CA, with additional offices globally and has raised significant funding to support our mission.

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