Pediatric Clinic Service Representative

6 days ago


Milwaukee, Wisconsin, United States Children's Wisconsin Full time

At Children's Wisconsin, we strive to provide exceptional care to our young patients and their families. As a Pediatric Clinic Service Representative, you will play a vital role in ensuring a seamless experience for our patients and families.

  • Key Responsibilities:
    • Welcome patient families and serve as a liaison between them and our clinical team.
    • Collaborate with the Lead Clinic Coordinator and Regional Access Specialist to achieve optimal outcomes.
    • Provide exceptional customer service and support to patients, parents, and physicians.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: One year of related work experience, preferably in a healthcare setting.
  • Knowledge and Skills:
    • Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
    • Knowledge of medical terminology, medical menu software, medical billing, patient scheduling, and business office procedures.
    • Excellent interpersonal and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Physical demands include sitting for extended periods and occasional standing and lifting up to 25 pounds.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A commitment to diversity, equity, and inclusion.
  • A comprehensive benefits package.


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