Youth Clinical Services Manager

2 weeks ago


Milwaukee, Wisconsin, United States JFS, Inc. Full time

Position Overview: The Clinical Manager at JFS, Inc. plays a pivotal role in overseeing daily operations and providing expert guidance to the Care Coordination team. This position involves conducting initial assessments, facilitating intakes, and collaborating on recovery and discharge strategies tailored to the Comprehensive Community Services (CCS) framework.

Key Responsibilities:

  • Engage actively in the consumer assessment and recovery planning processes, ensuring appropriate authorization of services.
  • Deliver immediate clinical oversight to Care Coordinators, fostering a supportive environment.
  • Ensure adherence to administrative policies, state regulations, and service standards set by the CCS program.
  • Monitor the performance of care coordination and clinical components, establishing program goals and evaluating effectiveness.
  • Facilitate essential services, including care coordination and assessment activities.
  • Maintain compliance with documentation and reporting requirements as stipulated in service agreements.
  • Support staff and consumers during crises, developing actionable plans to address urgent needs.
  • Supervise program staff, providing training, setting performance goals, and conducting evaluations.
  • Oversee credentialing processes for CCS staff to ensure compliance with service contracts.
  • Manage consumer satisfaction metrics, identifying areas for improvement in service delivery.
  • Uphold consumer confidentiality across all interactions and documentation.
  • Act as a representative of JFS and the CCS program in various community and professional settings.
  • Maintain knowledge of community resources and referral networks to enhance service delivery.

Qualifications:

  • Valid driver's license and reliable transportation are required.
  • Understanding of Jewish culture and traditions is preferred.
  • Successful completion of a criminal background check is mandatory.
  • Master's Degree in a relevant field such as Clinical Psychology or Social Work is preferred.
  • Completion of 3000 hours of supervised clinical experience is required.
  • Possession of a valid Wisconsin license (LCSW, LMFT, LPC) in good standing is necessary.
  • Experience in case management, particularly with youth, is advantageous.
  • Demonstrated leadership capabilities and a commitment to professional conduct are essential.
  • Strong interpersonal, organizational, and communication skills are required.
  • Familiarity with Electronic Health Record (EHR) systems is beneficial.


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