Banquet Operations Manager

3 days ago


Atlantic City, New Jersey, United States Hard Rock Hotel & Casino Atlantic City Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Manager to join our team at the Hard Rock Hotel & Casino Atlantic City. As a key member of our food and beverage department, you will be responsible for the successful execution of banquets and events, ensuring exceptional guest experiences and exceeding our high standards.

Key Responsibilities
  • Develop and implement effective banquet operations strategies to drive revenue growth and improve guest satisfaction.
  • Supervise and train a team of banquet staff, including servers, bartenders, and coordinators, to ensure seamless event execution.
  • Coordinate with the catering and sales teams to ensure accurate event planning and execution.
  • Manage banquet inventory, including linens, supplies, and equipment, to maintain high standards of quality and efficiency.
  • Collaborate with the kitchen and AV teams to ensure smooth event execution and high-quality food and beverage service.
  • Monitor and control banquet expenses, including labor, inventory, and equipment costs, to maintain profitability.
  • Develop and maintain relationships with key clients and vendors to drive repeat business and revenue growth.
  • Stay up-to-date with industry trends and best practices to continuously improve banquet operations and guest experiences.
Requirements
  • 5+ years of experience in a banquet or food and beverage management role.
  • Proven track record of success in banquet operations, including revenue growth and guest satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and train a team.
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.
  • Ability to work effectively in a fast-paced environment, with a focus on attention to detail and quality.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

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