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Medical Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.
Key Responsibilities- Screen new and repeat donors to ensure their eligibility to donate
- Conduct phlebotomy procedures to collect plasma from donors
- Provide exceptional customer service to donors, responding to their needs and concerns
- Maintain accurate records of donor information and plasma collection data
- Collaborate with the Plasma Center Manager to identify opportunities for process improvements
- High school diploma or equivalent required
- Ability to work a variety of shifts, including evenings, weekends, and holidays
- Ability to lift up to 32 pounds and stand for long periods
- Excellent communication and interpersonal skills
At BioLife Plasma Services, we offer a competitive compensation package, including a starting hourly wage of $16.00. We also provide a comprehensive benefits program, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
