Customer Service Representative

4 weeks ago


San Francisco, California, United States ARC Document Solutions Full time
Customer Service Representative

ARC Document Solutions is seeking a skilled Customer Service Representative to join our team in San Francisco. The ideal candidate will have excellent communication skills and be able to effectively promote our products and services.

Key Responsibilities:
  • Coordinate with clients to create clear order instructions for production associates.
  • Assist with upselling and creating quotes for promotional items.
  • Master the ASI promotional website to efficiently order and navigate.
  • Coordinate and set up orders with various vendors.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to effectively promote our products and services.
  • Thorough knowledge of materials and equipment utilized in the duplicating/print process.
  • Experience in a printing, finishing and/or customer service position.
Benefits:
  • Competitive hourly rate of $20-$23 (dependent on experience and qualifications).
  • Comprehensive medical coverage, health, dental, vision, 401(k) with a match, ESPP at 15% discount, Flexible Spending Account, Life Insurance, Paid Time Off and an array of Voluntary Benefits.


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