Customer Service Representative

1 week ago


San Francisco, California, United States Sage Hospitality Full time
Customer Service Representative

At Sage Hospitality, we're seeking a skilled Customer Service Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring their stay with us is nothing short of amazing.

Key Responsibilities:
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Provide accurate and timely information to guests regarding hotel services and amenities
  • Facilitate guest check-in and check-out processes
  • Manage cash transactions and maintain accurate records
  • Collaborate with other team members to ensure seamless guest experiences

Requirements:
  • High school graduate level mathematical aptitude
  • Knowledge of standard cash handling procedures and computerized cash register systems
  • Fluency in oral and written English

What We Offer:
  • Medical, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Paid time off for vacation, sick time, and holidays
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and more


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