Studio Operations Manager

1 week ago


Atlanta, Georgia, United States Xponential Fitness Full time

Xponential Fitness General Manager Job Overview

The General Manager role at Xponential Fitness is pivotal in steering studio performance, enhancing membership renewals, and meeting additional service objectives through effective customer engagement and lead acquisition strategies. Collaborating closely with the Franchise Owner and the Xponential Fitness Experience team, General Managers are expected to exhibit exceptional leadership capabilities across all business functions.

  • Qualifications:
    • At least 2 years of experience in retail, service sales, or fitness sales.
    • Skilled in generating sales and training Sales Representatives.
    • Competent in managing memberships and retail sales proficiently.
    • Outstanding communication skills in English, both verbally and in writing.
    • Enthusiastic about fitness and committed to delivering outstanding customer service.
    • Highly organized, detail-oriented, and capable of meeting deadlines.
  • Responsibilities:
    • Lead Generation
      • Proactively engage in marketing initiatives to attract leads for the studio.
    • Lead Management
      • Implement the LASER process to convert leads into members.
      • Attract new members and transition non-members to memberships.
    • Membership and Rider Relations
      • Foster strong relationships with members and promote referrals.
      • Address rider inquiries and concerns promptly and effectively.
    • CBX Team Management
      • Recruit and onboard new CBX team members.
      • Oversee the CBX schedule and evaluate team performance.
    • Financial Oversight
      • Partner with the Studio Owner to establish and meet financial objectives.
      • Regularly plan and monitor financial goals.
    • Operational Excellence
      • Ensure studio cleanliness and organization.
      • Verify that all technology is operational.

Compensation & Benefits:

  • Competitive base salary with performance-based bonuses.
  • Commission on sales.
  • Opportunities for performance-driven bonuses.
  • Complimentary fitness classes.
  • Additional benefits available.

Company Overview:

Xponential Fitness is a premier franchise in the fitness industry, dedicated to providing exceptional service, high-quality amenities, and a vibrant atmosphere for individuals of all fitness levels. Our mission is to create an inspiring and inclusive fitness experience that enhances both physical and mental well-being.



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