Studio Operations Specialist

2 weeks ago


Atlanta, Georgia, United States San Francisco Art Institute Full time


Position Overview:
Under the guidance of the Studio Services & Memo Operations Manager, the Studio Operations Specialist will undertake a blend of sales and operational responsibilities.

This role is integral in supporting the Studio Services, Flagship Memo Operations, Outside Stylist, and 'Try Before You Buy' initiatives.


Key Attributes:
You excel in collaborative environments and leverage your interpersonal skills to achieve results. You are a proactive problem-solver with both analytical and creative capabilities. Your approach is positive, solution-driven, and customer-centric. You maintain meticulous attention to detail and possess exceptional organizational skills. You thrive in dynamic settings and adapt readily to change.

Qualifications:
- Bachelor's degree or a relevant combination of education and experience
- 1-2 years of pertinent experience in luxury retail and client service
- Proficiency in MS Word, Excel, PowerPoint, Google Suite, and Apple products
- Strong attention to detail with a polished professional demeanor
- Technologically savvy with the ability to manage systems
- Capability to lift heavy items

Responsibilities:
- Deliver a consistently high level of service, ensuring an exceptional client experience:
- Welcome clients upon their arrival
- Collaborate closely in selecting and retrieving merchandise
- Assist with garment changes and size requests
- Communicate effectively with clients and Style Advisors regarding departmental matters, while managing vendor relationships
- Undertake additional responsibilities as required
- Provide operational support to enhance departmental efficiency:
- Oversee the scanning of merchandise in and out of the facility
- Maintain organization of Studio Services and Memo Operations supplies, including spreadsheets and contracts
- Manage the reconciliation of 'Try Before You Buy', Flagship Memos, and associated files, along with billing
- Contribute to the cleanliness and organization of the Studio Services and Memo Operations workspace

Your Career at San Francisco Art Institute:
Be part of a team dedicated to transforming the luxury experience in retail. Benefit from opportunities for career advancement across various domains, including retail, supply chain, digital, or corporate roles. Enjoy a culture that values a healthy work/life balance, along with a comprehensive benefits package for eligible full-time associates, including medical, vision, and dental coverage.

Compensation:
The starting hourly rate for this position is $10.00. Compensation may vary based on market conditions, skills, experience, and other qualifications of the successful candidate.

Benefits:
The Company offers a range of benefits for this position, subject to eligibility requirements, including medical insurance, dental insurance, vision insurance, a 401(k) retirement plan, basic and supplemental life insurance, disability insurance, and various additional voluntary benefits.

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